Canary Raises $80M to Revolutionize Hotel Management
Canary, a leading hotel management platform, recently announced an $80 million Series D funding round. YC and Insight Partners spearheaded this investment, signaling strong confidence in Canary’s vision for the future of hospitality technology.
What Canary Offers
Canary’s All‑in‑One Hotel Tech Suite 🏨
Canary offers a unified software platform that modernizes every phase of the guest journey. Below are its key tools and benefits:
1. Pre‑Stay Tools
- Mobile Check‑in/Tablet Registration: Guests handle check-in remotely. It speeds up arrival and boosts satisfaction resources.canarytechnologies.com
- Dynamic Upsells: Automate offers (room upgrades, spa, late check-out) based on guest preferences canarytechnologies.com
2. In‑Stay Enhancements
- Guest Messaging & AI Chat: Engage guests via SMS and WhatsApp, using AI bots to handle FAQs and reduce front desk calls promptloop.com
- AI Voice Assistants: Handle booking calls, central reservations, and concierge requests—even when staff are busy youtube.com
3. Checkout & Post‑Stay Features
- Contactless Checkout: Guests leave digitally, freeing up housekeeping and staff resources canarytechnologies.com
- Digital Tipping: Mobile tipping boosts staff income by up to $3/hour and improves morale exploretech.io
- Review Automation: Canary prompts satisfied guests to share reviews, increasing 4‑ and 5‑star ratings—up to 350% in some cases canarytechnologies.com
Security & Revenue Tools
PCI‑Level Compliance and Deep PMS Integration ensure seamless workflows and secure payments promptloop.com
Fraud and Chargeback Prevention: Proprietary verification reduces chargebacks by up to 90% canarytechnologies.com.
- Digital check-in and check-out
- Guest messaging and communication
- Upselling and revenue management
- Contactless payments
- Real-time data analytics
Impact on the Hotel Industry
Canary’s platform helps hotels to:
- Improve operational efficiency: Automate tasks and reduce manual workload
- Enhance guest satisfaction: Provide personalized and seamless experiences
- Increase revenue: Optimize pricing and upselling strategies
- Gain data-driven insights: Make informed decisions based on real-time analytics
Funding Use and Future Plans
Canary plans to utilize the new capital to accelerate product development, expand its market reach, and further invest in customer success initiatives. This funding will enable Canary to:
- Enhance existing features and functionalities
- Develop new innovative solutions for the hospitality industry
- Expand into new geographic markets
- Scale its customer support and onboarding teams